To that end, BitBang’s 15 years of experience in the data analytics front and association with different platforms and technologies pertaining to advanced analytics, machine learning and cloud engineering gives them the upper hand. These service offerings find traction in highly diversified environments— where there is a need to interpret data based on the business structure and target—such as extensive marketing, sales, R&D and customer service requirements.

BitBang approaches client onboarding with an analytical edge and provides comprehensive customer journey orchestration and omnichannel solutions to facilitate a single customer view for organizations. Their teams recommend customer engagement platforms from a myriad of vendors and help them with managing the information pertaining to different brands and services offered. Thriving in its mission to share a transparent, authentic and trusted knowledgebase with clients, BitBang holds a strong position to drive data-driven practices and marketing success.

BitBang’s proficiency in big data and analytics proved highly valuable to a luxury e-commerce brand. The latter’s digital marketing department intended to monitor e-commerce performance worldwide and for that purpose, identify marketing channels that yielded the most revenue. Upon engagement, BitBang set up data collection systems that pulled information from old sources and validated the outcomes. Following this step, a large number of data views were developed across the country, to forecast the brand-line views. In addition, BitBang implemented a series of alerts to monitor payment methods and storage status. Subsequently, the client’s marketing team had access to an indispensable and reliable tool that allowed them to observe and take action on product sales, storage issues, payment methods as well as analyze the results from different channels.

Lorenzoni states that the data analytics services developed so far in the company’s journey were based on the demand and the competition their clients faced. To proceed with, BitBang will concentrate on helping organizations embrace trends and have a positive impact on their decision-making capabilities. “With the sole idea to drive motivation through data-driven facts and strategies, we strive to help clients understand and act on the constant change in consumer behaviour,” concludes Lorenzoni.